Last updated: 11 January 2023
The statistics really are quite shocking, with burglars targeting not only the rich and famous footballers but vulnerable seniors who are now more than ever at risk of falling victim to home invasions.
With more people working from home, many live in constant fear of having their homes broken into. 64% of burglaries happen when someone is at home and nearly half involved threatening behaviour and physical violence.
Security Experts stress that door cameras do act as a great deterrent, “A majority of burglars will choose another target if they notice a door camera” Thankfully, there are more budget-friendly home security products on the market which can help protect your home and your loved ones..
Recent studies found that 60% of thieves would avoid targeting a property if it had a visible security system. With an increase in home security products on the market, it can be difficult to choose which system or package is right for you.
1. Who we are
Lead Quote Ltd is a private company registered in the United Kingdom with company number NI692832 and having its registered address at Forsyth House, Cromac Square, Belfast, United Kingdom, BT2 8LA
Eco-homesUK.co.uk is a trading style of Lead Quote Ltd who is the data holder of any personal information provided to Eco-homesUK.co.uk. Lead Quote Ltd is registered with the Information Commissioners Office, registration number: ZB476216
If you've any questions about how we use your personal information and protect your privacy you can contact us at: compliance@leadquote.co.uk
Lead Quote Ltd is committed to protecting the privacy of all customers and users of our Website, Related Sites and services. This Policy explains our information collection and disclosure practices and goes into detail about, who we are, what information we collect about you, how we might use, store, and share that information.
This privacy policy is only applicable to us and personal information which may be collected and obtained by us. Eco-homesUK.co.uk may choose to amend the content within this privacy policy at any time. Should this occur, we will update the policy and the revised policy will be posted on this website.
2. Personal information we Collect
You are free to access and browse our website Eco-homesUK.co.uk at your convenience and do not have to provide us with any personal information or data (please see ‘Cookies’ section).
While using our Website and Related Sites we may collect the following information/ data from you:
Name
Residential Address
Telephone Number
Information surrounding your current energy bill usage.
IP Address- this is a unique number associated with a computer or device which enables it to communicate with other computers and devices over the internet.
3. How we use your information to contact you as part of your spray foam enquiry
We and our panel of spray foam installation partners, will keep you informed with the progress of your enquiry. Unless you have stated otherwise you may be contacted via telephone, email and SMS to provide information and alerts relating to our services and our associate companies. We may also receive personal information/data from third parties, which enables us to offer Identified potential customers products, and services who have expressed interest in our products and services. Any information/data obtained from third parties is checked in regard to accuracy and we will endeavour to check your information with you on occasion
Lawful basis for collecting your personal data
We ensure we have a valid, lawful reason for collecting and using your personal information for each activity we carry out.
Consent:
When you submit the spray foam installation form with Lead Quote Ltd, we process your personal data on the basis that you have provided your consent to be contacted by Lead Quote Ltd and our panel of spray foam installation partners. You can withdraw your consent to us processing your personal data at any time by clicking the “unsubscribe” option in any SMS, email we or any associated third party send you.
Alternatively, you can withdraw your consent by contacting our Data Protection Officer at compliance@leadquote.co.uk or using the contact details stated further down this page. If you change your mind about agreeing to us processing your personal data, this will not have any effect on the lawfulness of any processing we have carried out before you changed your mind.
Contact:
Your personal data will also be processed on the basis that we need this information to fulfil our obligations under the contract we have entered into with you by introducing you to a Spray foam Installer. Lead Quote Ltd and our panel of Spray foam providers will contact you regarding your spray foam enquiry.
Legitimate Interest:
We have a legitimate interest in processing your data (i.e to share your spray foam enquiry form with our panel of spray foam installation partners) to obtain the spray foam quote you have applied for.
You can object to us processing your personal data in this way by contacting our Data Protection Officer at compliance@leadquote.co.uk or using the contact details stated further down this page.
It is your responsibility to ensure that any information we have on record for you is kept up to date-and correct. If you do require any of your information to be updated, then please contact us as soon as possible so we can ensure it is corrected.
If you require your preferences to be updated, then please contact our Compliance Manager as soon as possible (details set out below).
4. What personal information do we collect
We collect personal information about you when you give this to us when you submit the Spray foam enquiry form on our website to request a quote from us or our spray foam panel partners. The collection of this information is the first step in entering into a contract with you.
In the course of providing the Services to you, we may also store information about how you use our Sites, for example, the pages viewed, the website from which you came to visit our Sites, changes you make to information you supply to us, details of the quotes you request and your applications.
We will store the information you provide and may use it to pre-populate fields on the Sites and to make it easier for you to use the Sites when making return visits
We may monitor or record your calls, emails, SMS or other communications but we will do so in accordance with data protection legislation and other applicable law. Monitoring or recording will always be for business purposes, such as for quality control and training (e.g. where you call our compliance or customer service department), to prevent unauthorised use of our telecommunication systems and Sites, to ensure effective systems operation, to meet any legal obligation and/or to prevent or detect crime.
We will periodically review your personal information to ensure that we do not keep it for longer than is permitted by law.
5. Who do we share your personal information with
When you complete an enquiry, you consent to us disclosing your personal information with the following parties:
Eco-homesUK.co.uk and Lead Quote Ltd - (i) to communicate with you, including sending you information about products and services which may be of interest to you; (ii) to speed up form filling, or to personalise, or improve your experience on its website, mobile applications or other similar devices, channels or applications; or (iii) in accordance with its privacy policy.
Spray foam Installation Partners – offering spray foam panel installation. Our preferred partners in this sector are:
Related companies - when we use your information for administrative, management forecasting and planning and statistical purposes, and compliance monitoring.
Where we use third party companies to provide elements of our service for us and they store or process your data, we ensure we have a contract in place with them to outline our expectations and their responsibilities. We require third party companies to agree that they will not share your personal information with any other organisation without our authorisation, they will process all information securely and they must employ safeguards and implement measures that offer your information at least the same level of protection that our own practices provide.
6. Data Retention
We'll hold on to your information for at least as long as is needed to be able to provide our services to you. After this point we review the data that we hold to decide whether we need to keep hold of your information any longer, for example to deal with a complaint or for any legal reasons that may arise from a complaint being made.
We may also hold your information for administrative, management forecasting and planning and statistical purposes, in which case, we will limit what types of information we keep where possible to minimise risk and safeguard personal information.
In retaining any personal information, we ensure that we have a lawful basis before the decision is made to keep personal information about you.
7. Custom and lookalike audiences
We like to work with Facebook, Google, TikTok and other platforms (“Platforms”) to reach out to you with adverts for other Products that you might be interested in. We also like to use Platforms to reach out to other people who might like to use our service.
We do this in two ways. In both cases, your information, along with other information, is used to create a custom audience and/or a lookalike audience. Whenever an audience is shared with a Platform, the data is first hashed and pseudonymised, meaning that any data within the audience that could identify a person is replaced with an artificial identifier. So, the process is secure. Also, we don’t share more data than we need to for the purpose of creating the audience.
Custom audience – A custom audience is a list of our existing customers. From time to time, we share this with Platforms. As explained above, the data is first hashed and pseudonymised. The Platform uses this audience to show our customers our adverts for other Products that they might be interested in.
Lookalike audience – A lookalike audience is an audience created by the Platform. From time to time, we share with Platforms a list of customers. The Platform uses this list to find and create lookalikes – i.e. other Platform users who have similar characteristics to the customers – to which it shows our adverts. Again, as explained above, the data is first hashed and pseudonymised.
8. Cookies
A cookie is a small text file that is placed on your computer by a website that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Web browsers generally allow you to control cookies through the browser settings and you can clear your cookies at any time.
We use cookies on our sites. To find out more about the cookies we use (including the purposes for which we use them) and to manage your cookie settings, visit our cookies preference centre via the 'Cookies Settings' button found on our sites.
9. Your Data Protection Rights
If you reside in the EEA or the UK, you have a number of important rights and choices as to how your personal information is treated under the UK General Data Protection Regulation (GDPR). Those rights are as follows:
You can ask for copies of your personal information;
You can ask us to rectify inaccurate or incomplete personal information;
You can ask us to erase your personal information;
You can ask us not to use your personal information for marketing;
You can ask us to restrict the processing of your personal information;
You can object to the processing of your personal information;
You can ask that we transfer your personal information to another organisation or to you
You can complain about our processing of your personal information; and
To the extent that the legal basis of our processing of your personal information is consent, you can withdraw that consent.
These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects here.
10. Transferring your Data
There may be instances where we need to transfer your information outside the UK. For example, where you are using our services outside of the UK, we may need to transfer your information outside the UK.
As of 1 January 2021, the UK is no longer a part of the EEA. Although the UK is no longer part of the EEA, we will still hold your data to the same level of protection as we did when we were part of the EEA. This means that for any transfer of your data outside of the UK, we will continue to take steps to ensure that it is protected to the same level of protection that applies to transfers of data outside of the EEA.
Certain countries have a European Commission adequacy decision, which means they are considered to offer an adequate level of data protection and we will continue to only transfer data to those countries on this basis.
Other countries do not have the same level of legal protection as countries in the EEA, or with an adequacy decision. If we do transfer your data in this way, we will take steps to ensure that it is protected to the same levels that apply in the EEA. This may include, for example, adopting the EU’s standard contractual clauses.
11. Changes and Amendments to our Privacy Policy
We may update this policy from time to time by publishing a new version on our Website. You should check this page occasionally to ensure you are happy with any changes to this Policy. If you do not agree to the changes or how we use your Personal Information, you should stop using our Website or services immediately.
From time to time, we may update this Privacy Policy. This Privacy Policy is our most up-to-date version and it supersedes any earlier version.
12. How to Make a Complaint
Eco Homes UK always aim to be fair and honest in everything we do, so If you have a complaint about any aspect of our service we’re keen to resolve it as quick as possible.
In the first instance you should contact the Complaints Department by sending an email to compliance@leadquote.co.uk. Our full complaints policy can be viewed here.
13. How to contact us
We always have our customer’s best interests at heart and we want to hear from you, especially if:
You have any requests or queries in relation to your personal information;
You want to exercise any of your rights as set out above;
You have a complaint.
You can contact our Data Protection Officer by emailing: compliance@leadquote.co.uk.
Or if you'd like to, you can write to us at:
Eco Homes UK
Data Protection
Lead Quote, Forsyth
House,
Cromac Square,
Belfast,
United Kingdom,
BT2
8 LA
Last reviewed: 15 Jan 2023, 13:19:12
Eco-homesUK.co.uk is an online service and these Terms and Conditions apply to your use of this website. Please read these Terms & Conditions in conjunction with Eco-homesUK.co.uk Privacy Policy, which forms part of these conditions.
By using this website you agree to these Terms and Conditions. If you do not wish to be bound by these Terms and Conditions you should not use this website.
Eco-homesUK.co.uk may modify this agreement at any time, and such modifications shall be effective immediately upon posting of the modified agreement on the site. You acknowledge and agree that you have not relied upon any representations, statements, agreements or undertakings not set out in these Terms and Conditions. The current version of these Terms and Conditions supersede any previous version(s).
1.Definitions:
1.1 ‘you’ and ‘your’ means the person who intends to use or is using this website.
1.2 ‘we’ ‘us’ and ‘our’ means Eco-homesUK.co.uk, a trading style of Lead Quote Limited, registered in England and Wales (NI692832) at the address of Forsyth House, Cromac Square, Belfast, United Kingdom, BT2 8 LA and any other person or business that we may legally transfer our rights to under these Terms and Conditions. Lead Quote Limited is an ICO registered data controller (ZB476216)
1.3 ‘Site’ means the Eco-homesUK.co.uk website
1.4 ‘Product’ or ‘service provider’ means the supplier, distributor or provider of any service or product promoted on this website or made available via this website.
1.5 ‘service’ or ‘services’ means the service of introducing you to you to a product or service provider by the Eco-homesUK.co.uk website.
1.6 ‘estimate’, ‘quote’ or ‘quotation’ means a price provided by a product or service provider on the basis of the information you have provided. Providing you with a quote does not guarantee the availability of the product, the service or the price provided as you will need to deal directly with the product or service provider to make a purchase.
1.7 ‘agreement’, ‘conditions’ or ‘terms’ means any condition, terms, or all conditions and agreements made in these Terms and Conditions.
2.Use of the Service
2.1 This Site is aimed at UK residents and nothing within it or these Terms and Conditions constitutes an offer or promotion of services or products to persons outside the United Kingdom. We do not make any warranty or representation that the services we offer are available or appropriate for use by those outside the UK. Should you choose to use the services we provide outside the UK, you do so at your own risk, and it is your responsibility to ensure that you are compliant with any applicable local laws.
2.2 You must only use the Site for your personal use or, if a business user, for the purpose of getting a quote or information relating to your purchase of business products or services.
2.3 It is your responsibility to ensure that any information you supply to us or enter onto this site is complete and accurate, so please double-check your information before submitting it.
2.4 To get a quote, you may need to answer several questions. These questions are designed to ensure that we and all relevant product or service providers have the information necessary to provide you with accurate, appropriate and timely information relating to the products and/or services in which you are enquiring about.
2.5 Eco-homesUK.co.uk shall be entitled to use any information by you (including personal data) in accordance with these Terms and Conditions and our privacy policy.
2.6 If you choose to purchase or use a product or service provider directly you should also read their terms and conditions. The product or service provider's terms and conditions will cover any transaction or agreement between you and the product or service provider, whereas these Terms and Conditions agreed with us relate only to your use of this Site and provision of our services.
2.7 Eco-homesUK.co.uk reserves the right to limit, suspend or terminate your use of the Service or any part of it at any time, for any reason, at its absolute discretion.
3. Our Services; What services do we provide?
3.1 Eco-homesUK.co.uk will only provide an introduction to a relevant third-party. Eco-homesUK.co.uk will not give any advice however, we will process your enquiry and introduce you to a relevant third-party who may advise and/or make a recommendation for you after they have assessed your needs and requirements. We accept no liability whatsoever for the terms applying to any contract entered into with any third-party product or service provider or complaints that may arise directly in connection with service received or your product purchased.
3.2 All information we supply to you will be in the English language. The law of England and Wales applies to the services we provide, and the courts of England and Wales have the non-exclusive jurisdiction to settle any disputes about our services.
4. What will you pay us for our services?
4.1 We do not charge you a fee, as we are paid by the product or service provider for introducing you.
5. How do we use your personal information?
5.1 To deliver our services as is necessary and fulfil our contractual obligations to you we may need to collect information about you and your personal circumstances. We use this information in several different ways, depending on why we need the information and we have measures in place to make sure your personal information is protected when we handle it. If you provide us with information about another person i.e. a partner, you must have their permission to provide their details and you confirm that they know how we will use their personal information. You should also be aware that if you give us your information as part of a joint application for a particular product or service, we may share this information with the person you are applying with. Regardless of the type of personal information we obtain, once we are accountable for it we want to reassure you that; your data privacy, protection and security are important to us and we will only use your information lawfully, in ways you would reasonably expect and in accordance with our responsibilities and data protection principles under data protection law. We believe that this is essential to maintaining our relationship with you.
5.2 For full details of why we collect your personal information, who it is shared with and explanation of how we uphold data protection principles set out by data protection law, please read our privacy notice.
5.3 Your personal information may be transferred electronically (e.g. by email or over the Internet). We use encrypted connections to protect email traffic and any information that is collected or transferred over the internet is secured to protect the integrity and confidentiality of data transfer and to keep information private. We do not routinely transfer personal information outside the European Economic Area (EEA). However, a product or service may be administered from a country outside Europe. We will only transfer personal data outside the EEA if the organisation receiving your personal data has provided adequate safeguards and your rights under the European General Data Protection Regulation are enforceable.
6. What are your data protection rights?
6.1 You have certain rights under the General Data Protection Regulation (GDPR), supplemented by the Data Protection Act and other regulations, which include the right to;
6.2 For any requests or queries in relation to the use of your personal information obtained through this Site Eco-homesUK.co.uk, please write to the Data Protection Officer, and reference Eco-homesUK.co.uk, at the address below or by emailing: compliance@leadquote.co.uk
7. What do you do to make a complaint?
7.1 If you wish to register a complaint about our services, please contact us:
Write to: Eco-homesUK.co.uk Lead Quote Limited, Forsyth House, Cromac Square, Belfast, United Kingdom, BT2 8 LA
Email: complaints@leadquote.co.uk
7.2 A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available here
8. Copyright, licenses and Site content.
8.1 Eco-homesUK.co.uk may at any time change, alter, replace, amend or remove any part or all parts of the Service at Eco-homesUK.co.uk absolute discretion.
8.2 The entire contents of the Site, including any trade marks (whether officially registered or unregistered), trade names, brands and logos belong to us, or people who have who have given us ownership or permission to use such information and/or copyright and as such are protected by international copyright and trademark laws. The owner of the copyrights and trademarks are Eco-homesUK.co.uk, its affiliates or other third-party licensors. You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute, in any manner, the material on the site, including data, text, graphics, code and/or software.
8.3 You may download or copy the content and other downloadable items displayed on this Site for personal non business use only, (i.e. to assist with a purchasing decision), provided that you agree not to change or delete any copyright or proprietary notices from the materials, and you are not otherwise breaching these Terms and Conditions.
8.4 By using this Site, you agree that:
8.5 You also acknowledge and agree that Eco-homesUK.co.uk cannot and does not guarantee or warrant that files available for downloading through the Site will be free of infection or viruses, worms, Trojan horses or other code that manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to the Site for the reconstruction of any lost data.
8.6 You assume total responsibility and risk for your use of the Site and consumption of its content through the internet. We provide the site and related information "as is" and do not make any express or implied warranties, representations or endorsements whatsoever (including without limitation warranties of title or noninfringement, or the implied warranties of merchantability or fitness for a particular purpose) with regard to the service, any merchandise information or service provided through the service or on the internet generally, and Eco-homesUK.co.uk shall not be liable for any cost or damage arising either directly or indirectly from any such transaction. It is solely your responsibility to evaluate the accuracy, completeness and usefulness of all opinions, advice, services, merchandise and other information provided through the service or on the internet generally. Furthermore, Eco-homesUK.co.uk does not warrant that the service will be uninterrupted or error-free or that defects in the service will be corrected.
8.7 Eco-homesUK.co.uk may provide links from the website to other websites. You acknowledge and agree that Eco-homesUK.co.uk is not responsible for the availability of such sites and does not endorse or have responsibility for such sites or anything which appears on such sites.
9. Limitation of liability
9.1 Although this Site has been put together very carefully, there is the possibility that unintentional omissions or errors may exist. Eco-homesUK.co.uk will at all times use reasonable endeavours to maintain an uninterrupted and error-free service. However, Eco-homesUK.co.uk makes no representations or warranties expressly or impliedly that use of the service will be uninterrupted or error-free. Eco-homesUK.co.uk cannot accept any responsibility for interruption to, or unavailability of service and is not responsible for any errors or omissions. In no event will Eco-homesUK.co.uk be liable in any way whatsoever, to you or any third party for;
10. Indemnification.
You
shall indemnify Eco-homesUK.co.uk,
its officers, directors, employees, agents, licensors,
suppliers, product or service providers and any third-party
information providers to the Service and keep Eco-homesUK.co.uk,
its officers, directors, employees, agents, licensors,
suppliers, product or service providers and any third-party
information providers at all times fully indemnified from and
against all actions, proceedings, claims, demands, costs and
other liabilities however arising directly or indirectly as a
result of any breach or non-performance by you of any of your
obligations under these conditions. This is important due to
the requirement of good faith that exists when entering into
an contract, and the effect that it would have on Eco-homesUK.co.uk and
its officers, directors, employees, agents, licensors,
suppliers, product or service providers and any third-party
information providers to the Service if you provide any
incorrect information.
11. Third Party Rights.
The
provisions of paragraphs 2 (Use of the Service), and 10
(Indemnification) are for the benefit of Eco-homesUK.co.uk and
its officers, directors, employees, agents, licensors,
suppliers, product or service providers and any third-party
information providers to the Service. Each of these
individuals or entities shall have the right to assert and
enforce those provisions directly against you on its own
behalf.
12. Term; Termination.
This agreement may be terminated by either party without notice at any time for any reason. The provisions of paragraphs 2 (Use of the Service), 8 (Copyright, Licenses and Site Content), 10 (Indemnification), 11 (Third Party Rights) and 13 (Miscellaneous) shall survive any termination of this Agreement.
13. Miscellaneous
13.1 The validity, construction and performance of these Conditions shall be governed by English law and shall be subject to the exclusive jurisdiction of the Courts of the United Kingdom.
13.2 You agree that any legal action or proceeding between Eco-homesUK.co.uk and you for any purpose concerning this agreement and its conditions or the parties' obligations hereunder shall be brought exclusively in a court of competent jurisdiction sitting in the United Kingdom. Any cause of action or claim you may have with respect to the Service must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred.
13.3 You acknowledge that Eco-homesUK.co.uk failure to insist upon or enforce strict performance of any provision of these Terms and Conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of this Agreement. Eco-homesUK.co.uk may assign its rights and duties under this Agreement to any party at any time without notice to you. Any rights not expressly granted herein are reserved.
13.4 If any part, term or provision of these Conditions, not being of a fundamental nature, shall be held to be illegal or unenforceable, the validity or enforceability of the remainder of these Conditions shall not be affected.
13.5 The waiver of any breach of any provisions of these Conditions shall not be construed as a waiver of any subsequent breach of a Condition, nor shall any delay or omission on the part of either party to exercise any right under these Conditions operate as a waiver of any breach or default by the other party.
13.6 Any notice required to be served by these Conditions shall be sent by email to Eco-homesUK.co.uk given email address, or your email address provided to Eco-homesUK.co.uk.
If you want to make a complaint about us, then in the first instance you should contact the Complaints Department by sending an email to complaints@leadquote.co.uk. Please tell us the service you wish to make a complaint about and your phone number and we’ll try to call you to resolve your complaint verbally. If we cannot resolve your complaint over the phone, you can make a formal complaint in writing:
By Email: Electronically, you can send your complaint along with any supporting evidence via email to: complaints@leadquote.co.uk
By Post: By hard copy, you can send your complaint along with any supporting evidence by letter:
Complaints Department
Lead Quote Ltd
Forsyth House,
Cromac Square,
Belfast, United Kingdom,
BT2 8 LA
For information about how we handle your personal information, please read our privacy notice.
We will aim to resolve your complaint as soon as possible and we will acknowledge receipt of your complaint within 7 working days. We will provide you with details of how to get in contact with your complaint’s handler within such acknowledgement.
Your complaint will be handled by the most appropriate member of staff with the experience to handle your complaint efficiently.
Within 30 calendar days of all the necessary information to investigate your complaint being received, we will respond to your complaint with our decision and any subsequent action to be taken.
If after this period and any subsequent attempts to resolve your complaint, you cannot settle your complaint with us and/or:
You have the right to consider and take any further action you deem necessary.